
Healthcare Rap
Shift Forward Health
The Healthcare Rap is the leading podcast about consumer disruption, a.k.a. how the frontiers of retail and digital health affect everyday consumers and their healthcare expectations. It ranks in the top 5% of all podcasts globally, has been recognized as a Top 20 Healthcare Podcast, and is one of the longest-lasting shows in the industry.
Join provocative thinkers Jared Johnson and Zain Ismail as they profile disruptors and trends that are impacting the everyday consumer experience of healthcare.
Categorias: Finanzas
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Kristin Baird began her consulting to help organizations improve their customer service, but she learned that if organizations didn't have the right leadership and culture in place, there were no amount of tactics that were going to help them.
In this candid look back at the origins of her consulting business, Kristin shares how she got the nickname The Inadvertent Business Coach and evolved her service lines to include culture assessments and leadership development.
This show is produced by Shift Forward Health, the channel for change makers. Subscribe to Shift Forward Health on your favorite podcast app, and you’ll be subscribed to our entire library of shows. See our full lineup at ShiftForwardHealth.com. One subscription, all the podcasts you need, all for free. (Kinetic #6 | Rap Bonus #286)
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Episodios anteriores
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431 - KINETIC #6: Candid Career Reflections From Kristin Baird, the Inadvertent Business Coach (BONUS SERIES) Thu, 21 Sep 2023
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430 - Trend Watch with James Gardner Tue, 19 Sep 2023
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429 - KINETIC #5: What Kathy Divis Learned From Founding Greystone.Net & HCIC (BONUS SERIES) Thu, 14 Sep 2023
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428 - Too Much Consumerism? Tue, 12 Sep 2023
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427 - KINETIC #4: Why Alan Shoebridge Wants To Hear From You (BONUS SERIES) Thu, 07 Sep 2023
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426 - Why It’s Controversial to Compare Healthcare & Hospitality Tue, 05 Sep 2023
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425 - KINETIC #3: How Ed Marx Knew The Time Was Right (BONUS SERIES) Thu, 31 Aug 2023
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424 - Addressing Medicine’s AI Disconnect Tue, 29 Aug 2023
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423 - KINETIC #2: Candid Career Lessons From Jean Hitchcock (BONUS SERIES) Thu, 24 Aug 2023
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422 - Staffing Up for the Consumer Revolution Tue, 22 Aug 2023
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421 - KINETIC #1: Top Career Advice From Industry Leaders (BONUS SERIES) Thu, 17 Aug 2023
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420 - Why Marketers Must Evangelize For Consumers Tue, 15 Aug 2023
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419 - You Have the Consumer Data That You Need Tue, 08 Aug 2023
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418 - Health Tech Staffing Trends Tue, 01 Aug 2023
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417 - How Tech Enables Better Consumer Experiences Tue, 25 Jul 2023
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416 - The ROI of Consumer-Centered Innovation Tue, 18 Jul 2023
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415 - Reed Smith on the Role of Chief Consumer Officer Tue, 11 Jul 2023
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414 - Don Stanziano On Value-Based Care’s Bright Future Tue, 04 Jul 2023
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413 - 7 Mistakes To Avoid When Leveraging AI In Your Customer Journey Tue, 27 Jun 2023
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412 - CVS Accountable Care's Formula For Healthier Communities Tue, 20 Jun 2023
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411 - The Inside Track On Walmart Health Tue, 13 Jun 2023
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410 - The Oversized Impact of Mergers & Acquisitions Tue, 06 Jun 2023
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409 - BONUS EPISODE: NESHCo Highlights Mon, 05 Jun 2023
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408 - Look Beyond the Fires of Today Tue, 30 May 2023
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407 - Deborah Di Sanzo, President, Best Buy Health (Exclusive) Tue, 23 May 2023
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406 - Henry Ford Health’s CEO On Leadership & Consumerism Tue, 16 May 2023
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405 - BONUS EPISODE: Live From MASHSMD Thu, 11 May 2023
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404 - An Exclusive Look at Epic's Generative AI News Tue, 09 May 2023
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403 - What’s Fueling Crossover Health’s Rapid Growth Tue, 02 May 2023
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402 - Why You Must Deliver On the Experience Tue, 25 Apr 2023
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401 - Consumer Experience Success Stories Are Everywhere Tue, 18 Apr 2023
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400 - How to Build Your Consumer Muscles Tue, 11 Apr 2023
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399 - Pharma’s Piece of the Consumer Puzzle Tue, 04 Apr 2023
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398 - Consumers Want Transparency, Consistency & Simplicity Tue, 28 Mar 2023
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397 - Why Transportation Matters In the Consumer Health Experience Tue, 21 Mar 2023
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396 - Making Brands Competitive In the Modern Marketplace Tue, 14 Mar 2023
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395 - Why Firefly’s Employer Model Is Gaining Traction Tue, 07 Mar 2023
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394 - Current Health's CEO On Best Buy’s Care At Home Roadmap Tue, 28 Feb 2023
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393 - Setting the Table for Consumer Innovation Tue, 21 Feb 2023
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392 - Aledade’s $1 Billion in Primary Care Savings Tue, 14 Feb 2023
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391 - Can Consumers, Medicine & Digital Health Coexist? Tue, 07 Feb 2023
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390 - An Inside Look at Epic Cheers Tue, 31 Jan 2023
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389 - The State of Consumer Transformation (250th episode) Tue, 24 Jan 2023
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388 - A Profile of Consumerism Leadership Tue, 17 Jan 2023
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387 - Priority Health and Kroger Health’s Vital Partnership Tue, 10 Jan 2023
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386 - 2023 Predictions Series: Jared, Zain & James Tue, 03 Jan 2023
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385 - 2023 Predictions Series: Paul Keckley & Chris Hemphill Tue, 27 Dec 2022
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384 - 2023 Predictions Series: Jane Sarasohn-Kahn & Amy Heymans Tue, 20 Dec 2022
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383 - 2023 Predictions Series: Sara Vaezy & Barbara Casey Tue, 13 Dec 2022
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382 - Geonetric, Tweet Chats, and Consumer Health's Bleeding Edge Tue, 06 Dec 2022